Billing

Budget caps and alerts

Set spending caps and get notified before you blow past them.

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Most teams want a safety net so a runaway bulk job or a misconfigured schedule can't run up an unexpected bill. Budget caps and alerts are how Norcube provides that.

Set a hard cap

A hard cap is the maximum amount your organization can accrue in a calendar month. When the running total crosses it, paid features pause until the next billing cycle.

  1. Open app.norcube.comBillingBudget.
  2. Set Hard cap to a monthly amount.
  3. Save.

The cap evaluates against your usage estimate continuously. When you cross it, write endpoints in every product start returning 402 PAYMENT_REQUIRED. Read endpoints continue working so you can still inspect what's there.

Set a soft cap

A soft cap is a warning threshold – Norcube emails you when usage crosses it but doesn't change behaviour.

Use a soft cap when you want awareness without disruption: set it at a fraction of your expected monthly spend, and a hard cap above as a runaway emergency brake.

Configure alert thresholds

Independent of caps, you can subscribe to percentage alerts at configurable thresholds. Email goes to the organization's billing contact (set under Billing → Preferences).

Each threshold fires once per billing period.

What happens when you hit the hard cap

  1. Norcube emails you immediately.
  2. Write endpoints across every product start returning 402 PAYMENT_REQUIRED. Existing scheduled jobs in flight finish; queued ones don't run.
  3. Reads continue working – dashboard browsing, downloads, existing data access.
  4. The block lifts automatically at the start of the next billing cycle.

To restore service immediately, raise the cap or remove it.

Behaviour and edge cases

  • The cap is a maximum, not a budget. You're billed for exactly what you used. Setting a cap doesn't pre-buy that amount.
  • Soft cap > hard cap is invalid. The UI prevents it.
  • A new org has no cap by default. Set one explicitly if you want the safety net.

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