Billing
How metering works, what you're charged for, and where to manage payment.
Norcube bills usage-based: there's no upfront commitment. You pay only for what you use, with a free-tier allowance on every product that covers most small teams indefinitely.
How metering works
Each product has its own usage signal:
- LangSync – number of non-empty translated strings stored.
- Backup – per-GB of backup storage held + per-second of job runtime.
- DomainRadar – per-query, broken down by which method actually answered (Bloom is cheap, full WHOIS is dear).
- PromptHub – not yet billable.
Each event is recorded at the time it happens. We aggregate it into a running monthly invoice that finalises at month-end.
See your current usage
In app.norcube.com → Billing:
- This month's estimate. Projected total at month-end based on current accrual.
- Daily / weekly / monthly burn. Trends to spot a sudden spike.
- Per-product breakdown. Where the cost is coming from.
The estimate updates a few times an hour.
Invoices
- Invoices are issued on the first of each month for the previous month's usage.
- Payment is automatic against the org's default payment method.
- Invoice PDF and CSV are downloadable from Billing → Invoices.
What you're paying for at the line-item level
Each invoice itemises:
- Per-product usage (LangSync strings, Backup GB-months, etc.).
- Per-method usage for DomainRadar (Bloom queries × rate, RDAP queries × rate, …).
- Free-tier credit applied so you can verify the allowance.
- Adjustments if any (manual credits, refunds).
Free tier
Every product has a free-tier allowance reset monthly. See the product pricing page per product, or the Billing → Free tier view in the dashboard for your live usage against the allowance.
Tax
VAT is added per your billing address. If you've provided a valid EU VAT number under reverse charge, VAT is shown but not added.