Authentication

Authentication

How sign-up, log-in, and email verification work.

Not verified yet

Every Norcube product is gated behind your account in app.norcube.com.

Sign up

  1. Open app.norcube.com/signup.
  2. Enter your name, email, and password.
  3. Submit. A verification code is emailed to you.
  4. Enter the code on the next screen.

Behind the scenes, signing up:

  • Creates your user account.
  • Creates a default organization.
  • Issues a session that the dashboard uses for subsequent requests.

Email verification

After sign-up, a numeric verification code is sent to your address. It has a short expiry and a limited number of attempts before invalidating – if either runs out, click Resend code to get a fresh one.

Your account exists immediately, but features that require verification are gated until the email is confirmed. The dashboard surfaces a verification banner with Resend code until you complete it.

Log in

  1. Open app.norcube.com/login.
  2. Enter email + password.

The dashboard handles session lifetime automatically – you don't see token expiry while you're using the app.

Change email

  1. In app.norcube.com, open AccountProfile.
  2. Click Change email and enter your current password.
  3. A verification code is emailed to the new address.
  4. Enter the code to confirm the swap.

The old address is invalidated immediately; future log-ins use the new one.

Password reset

A self-service password reset flow is available from the log-in page ("Forgot password?"). A one-time link emails to your address; clicking it lets you set a new password.

Behaviour and edge cases

  • Locked out? If you've lost access to your email and can't reset the password, contact us via the dashboard – manual identity verification is the only recovery path.
  • 2FA / MFA is on the roadmap. Today, security depends on a strong password and a controlled email inbox.

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